Where: 2230 North University Pkwy # 11A, Provo, UT (across the street from Zupas and Cafe Rio)
Distance: 1.4 Miles
Restaurant Type: Small Chain (4 locations: Provo, Lindon, Spanish Fork, Syracuse)
Cuisine: Pizza, Italian, Subs/Sandwiches
My Frequency: First Time
Who: Just me
Food: The Factory Deluxe Mini 7" Pizza and one trip to the salad bar
Price: $10.06 plus tip
I had seen the Pizza Factory before, but had never ventured to that side of the road because there are so many good options across the street. "Great food with a twist" is their tagline, but the food was anything but unique.
After looking through the menu, I decided that I just wanted a little pizza and ordered a 7'' Factory Deluxe. I had looked over the specials, but nothing really caught my eye. When I ordered, my server told me it only costs 40 cents extra for one trip to the salad bar, so I went for it.
The salad bar was pretty typical. It was a bit messy, though, which is always disappointing, especially since the restaurant wasn't very busy and there were employees standing around. Also, some of the toppings looked old and unappetizing.
After waiting for about 20 minutes, my pizza finally came. Other than the long wait, the service was good. My server kept my water full and apologized for the wait with the excuse that my order "got caught behind another order." My seven inch pizza?! It was so small and easily could have cooked next to another order. Also, as I mentioned, they were not very busy and had no excuse to leave customers waiting.
The pizza was greasy, but it did have a lot of meat, so I wasn't too worried. The toppings were flavorful overall, but nothing exceptional. The crust was thin and crispy, which I enjoyed. The worst topping was the green pepper; the pieces were too big and crunchy for a pizza. My favorite toppings were the meats. The sausage was an ideal size and the spice was good too. Overall an okay pizza, but I wouldn't come back to have it again.
If I were to go back, I'd make sure to order a bread twist. I don't know how I missed this in other reviews, but people rave about them. If you do go, you can get a free coupon for one here. Also, I'd go with a group of people to try other pizza flavors.
Maybe not. Pizza and a salad bar just does not seem super hard to do, yet nothing impressed me with the Pizza Factory. I wish that the ingredients were fresher and the food speedier.